PayPal Merchant - 2010 User's Guide

Merchant Setup and Administration GuideLast updated: January 2010

Setting Up and Administering Your AccountBlocking Certain Kinds of Payments110 January 2010 Merchant Setup and Administration Guide2. Click the Profil

Merchant Setup and Administration Guide January 2010 11Setting Up and Administering Your AccountBlocking Certain Kinds of Payments1Payment Receiving P

Setting Up and Administering Your AccountBlocking Certain Kinds of Payments112 January 2010 Merchant Setup and Administration GuideBlocking Payments F

Merchant Setup and Administration Guide January 2010 13Setting Up and Administering Your AccountBlocking Certain Kinds of Payments1in currencies for w

Setting Up and Administering Your AccountBlocking Certain Kinds of Payments114 January 2010 Merchant Setup and Administration Guide1. Log in to your P

Merchant Setup and Administration Guide January 2010 15Setting Up and Administering Your AccountBlocking Certain Kinds of Payments14. Scroll down to t

Setting Up and Administering Your AccountBlocking Certain Kinds of Payments116 January 2010 Merchant Setup and Administration Guide5. Select Initiate

Merchant Setup and Administration Guide January 2010 17Setting Up and Administering Your AccountAdding Users to Your PayPal Account15. Select the opti

Setting Up and Administering Your AccountAdding Users to Your PayPal Account118 January 2010 Merchant Setup and Administration GuideBefore adding user

Merchant Setup and Administration Guide January 2010 19Setting Up and Administering Your AccountAdding Users to Your PayPal Account1For more details a

PayPal Merchant Setup and Administration GuideDocument Number: 10064.en_US-201001© 2010 PayPal, Inc. All rights reserved. PayPal is a registered trade

Setting Up and Administering Your AccountAdding Users to Your PayPal Account120 January 2010 Merchant Setup and Administration GuideTo display the pop

Merchant Setup and Administration Guide January 2010 21Setting Up and Administering Your AccountAdding Users to Your PayPal Account15. Change the user

Setting Up and Administering Your AccountAdding Users to Your PayPal Account122 January 2010 Merchant Setup and Administration GuideEditing Access Pri

Merchant Setup and Administration Guide January 2010 23Setting Up and Administering Your AccountHandling Multiple Currencies13. In the Account Informa

Setting Up and Administering Your AccountHandling Multiple Currencies124 January 2010 Merchant Setup and Administration Guidez Managing Currency Balan

Merchant Setup and Administration Guide January 2010 25Setting Up and Administering Your AccountHandling Multiple Currencies1Currencies and Currency C

Setting Up and Administering Your AccountHandling Multiple Currencies126 January 2010 Merchant Setup and Administration GuideSelecting Your Primary Cu

Merchant Setup and Administration Guide January 2010 27Setting Up and Administering Your AccountHandling Multiple Currencies12. Click the Profile subt

Setting Up and Administering Your AccountHandling Multiple Currencies128 January 2010 Merchant Setup and Administration GuideAccepting or Denying Cros

Merchant Setup and Administration Guide January 2010 292Setting Controls for PayPal Checkout Pages Your PayPal account profile lets you set options to

Merchant Setup and Administration Guide January 2010 3CContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . .

Setting Controls for PayPal Checkout PagesCo-Branding the PayPal Checkout Pages230 January 2010 Merchant Setup and Administration GuideExample of the

Merchant Setup and Administration Guide January 2010 31Setting Controls for PayPal Checkout PagesCo-Branding the PayPal Checkout Pages2 Example of a C

Setting Controls for PayPal Checkout PagesCo-Branding the PayPal Checkout Pages232 January 2010 Merchant Setup and Administration Guide Custom Payment

Merchant Setup and Administration Guide January 2010 33Setting Controls for PayPal Checkout PagesCo-Branding the PayPal Checkout Pages26. Click the Pr

Setting Controls for PayPal Checkout PagesCo-Branding the PayPal Checkout Pages234 January 2010 Merchant Setup and Administration Guide6. Click the Ma

Merchant Setup and Administration Guide January 2010 35Setting Controls for PayPal Checkout PagesGetting Contact Telephone Numbers2Getting Contact Tel

Setting Controls for PayPal Checkout PagesGetting Contact Telephone Numbers236 January 2010 Merchant Setup and Administration GuideMerchants Require P

Merchant Setup and Administration Guide January 2010 37Setting Controls for PayPal Checkout PagesProviding Your Customer Service Number2Providing Your

Setting Controls for PayPal Checkout PagesHandling Gift Purchases238 January 2010 Merchant Setup and Administration GuidePrompting Buyers for Gift Mes

Merchant Setup and Administration Guide January 2010 39Setting Controls for PayPal Checkout PagesHandling Gift Purchases23. In the Selling Preferences

ContentsC4 January 2010 Merchant Setup and Administration GuideRemoving a Page Style . . . . . . . . . . . . . . . . . . . . . .

Setting Controls for PayPal Checkout PagesPrompting Buyers for Marketing Messages240 January 2010 Merchant Setup and Administration GuidePrompting Buy

Merchant Setup and Administration Guide January 2010 41Setting Controls for PayPal Checkout PagesLanguage Encoding Your Data23. In the Selling Prefere

Setting Controls for PayPal Checkout PagesLanguage Encoding Your Data242 January 2010 Merchant Setup and Administration GuideCharacter Encoding Charac

Merchant Setup and Administration Guide January 2010 43Setting Controls for PayPal Checkout PagesLanguage Encoding Your Data24. From the Your website’

Setting Controls for PayPal Checkout PagesLanguage Encoding Your Data244 January 2010 Merchant Setup and Administration Guide– If you want to use the

Merchant Setup and Administration Guide January 2010 453Viewing Your Account HistoryWith account history and reporting tools, you can access monthly a

Viewing Your Account HistoryUsing Monthly Account Statements346 January 2010 Merchant Setup and Administration GuideMonthly Account StatementActivatin

Merchant Setup and Administration Guide January 2010 47Viewing Your Account HistoryUsing Monthly Account Statements31. Log in to your PayPal website a

Viewing Your Account HistoryUsing Monthly Account Statements348 January 2010 Merchant Setup and Administration Guide4. On the Monthly Account Statemen

Merchant Setup and Administration Guide January 2010 49Viewing Your Account HistoryUsing Monthly Account Statements31. Log in to your PayPal website a

Merchant Setup and Administration Guide January 2010 5ContentsCIndex. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Viewing Your Account HistoryAccessing Your Account History350 January 2010 Merchant Setup and Administration Guide8. Click the Done button to close th

Merchant Setup and Administration Guide January 2010 51Viewing Your Account HistorySearching History3– or –To go to a specific area of your account hi

Viewing Your Account HistorySearching History352 January 2010 Merchant Setup and Administration GuideUse Advanced Search to search your transaction hi

Merchant Setup and Administration Guide January 2010 53Viewing Your Account HistorySearching History32. Select Basic Search from the History subtab.Th

Viewing Your Account HistorySearching History354 January 2010 Merchant Setup and Administration GuideBasic Search: Selectable Activity Type5. To displ

Merchant Setup and Administration Guide January 2010 55Viewing Your Account HistorySearching History33. Type the value or pattern in the Search for te

Viewing Your Account HistorySearching History356 January 2010 Merchant Setup and Administration Guide6. Type the dates to use in the From and To date

Merchant Setup and Administration Guide January 2010 57Viewing Your Account HistoryDownloading History3z In the default History page, click the All Ac

Viewing Your Account HistoryDownloading History358 January 2010 Merchant Setup and Administration Guide2. Select Download History from the History sub

Merchant Setup and Administration Guide January 2010 59Viewing Your Account HistoryDownloading History3– QuickBooks (.iif file format)– or –Select the

ContentsC6 January 2010 Merchant Setup and Administration Guide

Viewing Your Account HistoryDownloading History360 January 2010 Merchant Setup and Administration Guide4. In the Customize My History Download page, s

Merchant Setup and Administration Guide January 2010 61Viewing Your Account HistoryDownloading History3For details about these optional fields, see Ap

Viewing Your Account HistoryDownloading History362 January 2010 Merchant Setup and Administration Guide5. Click the Save button to preserve your choic

Merchant Setup and Administration Guide January 2010 63Viewing Your Account HistoryMonitoring Disputed Transactions3In some cases, a credit line-item

Viewing Your Account HistoryMonitoring Disputed Transactions364 January 2010 Merchant Setup and Administration GuideResolution Center Case ReportProgr

Merchant Setup and Administration Guide January 2010 65Viewing Your Account HistoryMonitoring Disputed Transactions3NOTE: If you need to regenerate th

Viewing Your Account HistoryMonitoring Disputed Transactions366 January 2010 Merchant Setup and Administration GuideView the ReportYou will receive an

Merchant Setup and Administration Guide January 2010 67ADownloadable History Log FieldsFields and Values in Downloadable History LogsField Name Descri

Downloadable History Log FieldsA68 January 2010 Merchant Setup and Administration GuideCurrency Currency of transaction alphanumeric; three character

Merchant Setup and Administration Guide January 2010 69Downloadable History Log FieldsAItem ID Specified by buyer in the website field:z Auction/Item

Merchant Setup and Administration Guide January 2010 7PPrefaceAbout This Guide The Merchant Setup and Administration Guide describes how to perform se

Downloadable History Log FieldsA70 January 2010 Merchant Setup and Administration GuideName Name of counterparty.If counterparty is a PayPal verified

Merchant Setup and Administration Guide January 2010 71Downloadable History Log FieldsASales Tax Sales Tax Amount specified in seller’s button-creatio

Downloadable History Log FieldsA72 January 2010 Merchant Setup and Administration GuideStatus Status of transaction at time of download:CanceledCleare

Merchant Setup and Administration Guide January 2010 73Downloadable History Log FieldsAType Type of transaction: Add Funds from a Bank AccountATM With

Downloadable History Log FieldsA74 January 2010 Merchant Setup and Administration GuideType (continued) Funds Added with a Personal CheckGuarantee Rei

Merchant Setup and Administration Guide January 2010 75IIndexAaccess privileges 17administrative access 19All Activity - Advanced View 52ANSI 41ASCII

IndexI76 January 2010 Merchant Setup and Administration GuideKrona 25Krone 25Llanguage encoding 41logs 57MMalaysian Ringgit 25Mexican Peso 25MXN 25MYR

PrefaceRevision HistoryP8 January 2010 Merchant Setup and Administration GuideRevision HistoryThe following table lists the revisions made to the Merc

Merchant Setup and Administration Guide January 2010 91Setting Up and Administering Your AccountBefore you take your first payment on your PayPal acco